SnackCrate
SnackCrate Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SnackCrate has 1.6 star rating based on 37 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great selection, No pros, Fun & exciting.
Cons: Expensive, Terrible product, Bad customer service.Recent recommendations regarding this business are as follows: "Don't bother ordering this product they make it so difficult to cancel your account that filled with lies", "Don’t order from SnackCrate!", "I well never order from y’all again", "If u guys try and like this then go ahead and use it", "If you want good snacks to arrive on time, don’t use snack, right".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SnackCrate has 1.6 star rating based on 37 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great selection, No pros, Fun & exciting.
Cons: Expensive, Terrible product, Bad customer service.Recent recommendations regarding this business are as follows: "Don't bother ordering this product they make it so difficult to cancel your account that filled with lies", "Don’t order from SnackCrate!", "I well never order from y’all again", "If u guys try and like this then go ahead and use it", "If you want good snacks to arrive on time, don’t use snack, right".
Most users ask SnackCrate for the refund as a solution to their issues.
Consumers are not pleased with Discounts and Special Offers and Customer service. The price level of this organization is high according to consumer reviews.
Gulfport, Mississippi
Don’t want it
Canceling my order please stop taking my money Im calling my lawyer to sue yall please stop taking my money at my account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Shipped to wrong address
Company fixed the issue and I have been provided with apology.
Someone changed my address, and I changed it right back, but my gift was still shipped to the wrong place. They keep charging me for these boxes and I've only received one but paid for three!
- Fun to try things
- No customer service phone to call without them disconnecting is
Preferred solution: Deliver product or service ordered
User's recommendation: Don’t order from SnackCrate!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
San Pedro, California
The items are not good
I do not like the items they taste really bad the taste is not good. They do t send good snacks and I cant pay for snacks that Taste really bad.
Please cancel my order. Veronica Rivera 2163 South Leland Street SannPedro Ca 90731
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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Miami, Florida
The email sent to CS/No response back
To whom it may concern. My name is Doe and Ive been a subscriber of snack crate since 10/2024 .
Im reaching out because I would like to cancel my subscription and would also like the cancellation fee to be waived . Why ? Because at the same time I joined snack crate i joined another company similar, and Ive received two shipments since joining (one for October and another for November ) and I have yet to receive anything from this company no package , no discount for the inconvenience ,no nothing , BUT Ive been charged twice since subscribing . When I previously reached out to snack crate I was notified that the shipment from South Korea had just arrived at the warehouse , then I asked can both my months be shipped together (to prevent me having to wait so long .
I didnt care if it was random snack from random countries either I was told that wasnt possible . I understand the snacks are coming from another country but if shipping is going to take so long yall should select snacks a month or two in advance so they can arrive in America at a decent time . I do apologize for any inconvenience but again I will like to cancel the subscription and the fee to be waived being that I havent received anything .
I just want my money back from BOTH months . Thank you .
User's recommendation: Nope
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSubscription and charging
I havent been able to cancel my subscription and I need a refund. I think the website should have an option to cancel and it doesnt give the customer the option to do so.
- Great snacks
- No way to cancel your subscription
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Phoenix, Arizona
Canceled my subscription (6 months June- December) yet have now gotten charged for January
They supposedly fixed it and I won't be charged any longer but I was worried bc I had seen an additional charge for January ad I had assumed it was only though December bc I signed up in June for a 6 month subscription. I'm hoping they've honored their word and that I will NO longer accrue charges
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo get a refund or update my thing
My money back on my debit card the $13 and I tried to update my card but wouldn't let me so I would need my $13 back on my card as soon as possible
Preferred solution: Full refund
User's recommendation: If u guys try and like this then go ahead and use it
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI canceled my subscription and am still be charged for it
I cancelled my subscription after the first month when they never sent my add-ons but charged me for them. Then, they charged me again in September.
I emailed them and they said they couldn't find my account, yet I was charged again in October. Still, no snack crate box, but I'm being charged.
- Expensive
- Incompetent
Preferred solution: Full refund
User's recommendation: Avoid at all cost
New York, New York
My account was canceled yet crates are going out
Moronic imbeciles it's what I get out of snack crate who wants to deal with a company you can't speak to life it's disgusting in this day and age you can't talk to someone live
User's recommendation: Don't bother ordering this product they make it so difficult to cancel your account that filled with lies
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fargo, North Dakota
Resolved: You have taken 29 bucks out twice and 30 out of my bank account but I haven't even gotten one box
Company fixed the issue and I have been provided with apology.
You have taken $29 out of my bank account twice and $30 out once and I have not received a single snack box yet when will I receive my first one?
Merrill, Wisconsin
I was charged for snack crate and I didn’t reorder anything
I was charged for a crate and I never authorized for it to be reinstated I am respectfully requesting for it to be refunded back and the account canceled
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Columbus, Ohio
Refund
I never got my snacks not a refund and cant reach your company to resolve issue.it is a joke and I am sure you earned every one of the 1Stars all costumers gave you. Including me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fargo, North Dakota
Haven't received any boxes yet
They took money out my account three times and I have yet to receive a box . Tried calling can't get a hold of actual person and wants to charge five bucks to get transferred to a person screen that
User's recommendation: Don't order it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI order December 14 I never received my package
I never received the package I ordered on December 14. I will go on Facebook and TikTok and tell them it's a scam. They took my money, and a lawsuit will follow.
Preferred solution: Full refund
User's recommendation: I well never order from y’all again
Auburn, Pennsylvania
No product
I ordered a box for November and December still have NOT received anything yet not happy if I don't hear back soon I want a refund this is ridiculous that I have not received either box yet but you are quick to pull the money out of my account asap without sending the product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Buffalo, New York
Boxes are EXTREMELY DELAYED!
Explained that there has been a delay in their shipments causing delay in them to be sent to customers. i signed up in October and havent even recieved my 1st box yet! Was told id get a tracking # for the 1st box sometime this week.
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